30 Day Returns
We offer free 30-day returns for all customers in Australia. Shipping fees are non-refundable. Please note that a return shipping fee of $20 is charged for returns shipped from Australia. The return shipping fee is deducted from the refund amount. The return window starts from the day the shipment is delivered/picked up. To qualify for a return:
- Items must be in their original condition without signs of wear or damage
- Items returned by mail must be in all original packaging (tags, box, and pouch included)
Delivery Guarantee
If there's a fault with the product on arrival we'll send a replacement for free and pay for the return shipping of the faulty product. We have industry leading returns due to our premium packaging and trustworthy Australia Post courier services.